Payment & Refund Policy

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Payment & Refund Policy for I Digital Solution

Welcome to I Digital Solution. This Payment & Refund Policy outlines the terms and conditions regarding payments for our services and the circumstances under which refunds may be issued. By availing of our services, you agree to adhere to this policy.

1. Payment Terms

  1. Payment Methods:
    • We accept payments through secure channels such as bank transfers, credit/debit cards, and other approved methods.
  2. Payment Timeline:
    • Payments must be made as per the terms outlined in your service agreement or invoice.
    • Delayed payments may result in service interruptions or late fees.
  3. Service Activation:
    • Services will be initiated only after receipt of the agreed payment or as outlined in the service contract.

2. Pricing

  • All prices for our services are specified in the respective agreements or proposals.
  • Prices are subject to applicable taxes and fees, which will be clearly stated in your invoice.
  • I Digital Solution reserves the right to modify service prices. Any changes will be communicated before implementation.

3. Refund Policy

  1. Eligibility for Refunds:
    • Refunds will be issued only in the following cases:
      • If the service was not delivered as per the agreed terms.
      • If a technical issue prevents the service from being rendered and cannot be resolved.
      • If the client cancels the service before work has commenced.
  2. Non-Refundable Cases:
    • Payments for services that have been initiated or completed.
    • Customized or tailored solutions once approved by the client.
    • Delays or interruptions caused by client-side actions or lack of communication.
  3. Refund Process:
    • Eligible refunds will be processed within 7-14 business days after approval.
    • Refunds will be credited back to the original payment method or as mutually agreed.

4. Dispute Resolution

  • In case of disputes regarding payments or refunds, clients are encouraged to contact us directly to resolve the issue amicably.
  • Disputes not resolved through mutual discussions will be handled as per the governing law.

5. Cancellation Policy

  • Clients may request to cancel services by contacting us in writing.
  • Cancellations made after work has commenced may be subject to cancellation fees, which will be detailed in the service agreement.

6. Contact Us

For questions about our Payment & Refund Policy or to request a refund, please contact:
Email: support@idigitalsolution.in
Phone: (+91) – 9302306478
Address: Hawa Mahal road, Bhopal, India.

Thank you for choosing I Digital Solution. We are committed to providing high-quality services and ensuring transparency in our payment and refund processes.